I'm busy working on my blog posts. Watch this space!
Presenting Yourself Professionally Through Email
March 1, 2019
Most of a Voice actors communication is, ironically, through email. This is part of why it's so important to conduct yourself professionally when using emails. This months blog is a checklists of things to do and not do when emailing clients or anyone work related. First, you want to look at your email address itself. If you dont alreadym have one that includes your first and last name, you should make one as soon as possible. It can be your stage name if applicable. There are two reasons for this. 1. It makes you look like you take yourself and your work seriously when you have the email address "John-Doe@gmail" rather than someone who has "beastmaster64@gmail" (Props to anyone who got that reference :D) 2. It helps casting directors and clients find you easier. I was once helping cast a video game and the auditions needed to be uploaded to a dropbox folder as "First name,last name". A girl submitted and I assume she had found the casting call online, because as I searched and searched my email when the game devs said they wanted to hire her, I could not find her. She honestly could have been on my email list under some name as "missstarbright77." But that wasnt the name she uploaded to the folder. In the end, I had to give the part to another actor because we just had no way of finding her. A similar thing happened with another actor, but when he was cast, I was able to start typing his last name into gmail and he popped up!
Signatures: When you send an email there is a little tag line type of option you can use. This is your signature and how you format it is important. You want it to have the best ways of contacting you and showing your stuff if needed. So rather than a client asking for your demos, once you respond to them, if they are in your signature they can easily access them. As well as your social media, your website, ect. Put the things that will get you work in your signature but also dont overwhelm it with text and links so the important things get lost. My signature has my most important links first and the ones I dont often need as much at the end. So it starts with my websites, my social media, then demos. Then it branches into studio services. Those are at the end because I am more often emailing with a client than I am a student.
What you say and how you say it: There is a lovely Key And Peele skit I love to source when this gets brought up, you can check it out here:
With text based communication, things can often be misunderstood and taken the wrong way. This is why there is almost an art to being able to phrase a message without it being taken the wrong way.
Example: You're emailing with a client and they ask if you can record with them Monday at 8. You respond back as "Ok." While this may be just how you speak and there is nothing wrong with that, the client may interpret this as "short" or "uninterested" or even rude. A better response may be "Monday at 8 would work perfectly. Thank you and looking forward to our recording -Name"
It's basically the same thing, but this way, it shows you confirm the time and gave the impression this job means enough to you to take the time to write out a response, plus it also confirms your ambition to work with them at the end.
You can over do this as well like "OMG! YAY! Thanks I'm sooooooooo excited! We are gonna rock this!!!"
Exaggerated a bit, but I have received emails like this before. And while I don't mind, it does make the writer come off as more inexperienced because of the excitement. And companies often want personality, but also professionalism. So its learning to walk that fine line.
These are the three biggest things you need to know for getting started emailing professionally. You can look up other website about better way to phrase things if you are worried about how you come across.